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Published : 27 February 2014, 10:30 CET

Author : Morten Vestberg

Contact : Morten Vestberg

2013 performance

    
Focus area Indicator 2014 trend 2014 target 2013 result

Product safety

Number of product recalls

-->

0

0

Consumer satisfaction

Net Promoter Score Index 

-->

105

105

Work safety

Injury rate

-->

 

<=1.6

1.7

Work safety

Non-conformities solved at main LEGO Group sites

-->

100%

100%

Employee engagement

Employee Net Promoter Score 

÷

62%

56%

Diversity

Director level+ promotions of female employees

+

>=30%

37%

Anti-corruption

Director level+ employees trained in business integrity

-->

100%

100%

Partner compliance

Quality non-con­formities solved at suppliers

-->

100% 

100%

Partner compliance

Code of Conduct non-conformities solved at suppliers

-->

100%

100%

Sustainable production

Energy efficiency improvement 

+

+2.5%

+6.7%

Sustainable production

Recycled waste

+

>=90%

90%

The trend status is an overview of how the current indicator is trending, based upon our quarterly performance numbers.

+= trending up

÷= trending down

-->= trend unchanged